Who actually is in for Star Wars?

[Barrister]

Well, that narrows it down.  Your account info worked BB, I didnt get the server error and it went right to one of the security questions.  Many thanks!!!!! Now I can go back to CS with evidence it isnt me...

You should probably change your password BB.

No offence, but duh.

Glad I could help.

You might want to try it from home though, since I assume you're just trying it from work at the moment.

[crazy canuck]

Well, that narrows it down.  Your account info worked BB, I didnt get the server error and it went right to one of the security questions.  Many thanks!!!!! Now I can go back to CS with evidence it isnt me...

You should probably change your password BB.

No offence, but duh.

Glad I could help.

You might want to try it from home though, since I assume you're just trying it from work at the moment.

I am at home.

[Barrister]

Well, that narrows it down.  Your account info worked BB, I didnt get the server error and it went right to one of the security questions.  Many thanks!!!!! Now I can go back to CS with evidence it isnt me...

You should probably change your password BB.

No offence, but duh.

Glad I could help.

You might want to try it from home though, since I assume you're just trying it from work at the moment.

I am at home.

[crazy canuck]

the problem is definitely with them.  CS is currently going through their account systems to see what is wrong.  It may be that they just ask me to generate a new account rather then try to fix this one although it has identified an error in their system for them to noodle through.

[HVC]

See, languish is good for something afterall

[crazy canuck]

See, languish is good for something afterall

The problem seems to be that I had an & symbol in my account name which the billing system no longer recognized as valid after the first maintenance cycle.  To fix it they changed my account name  - but it will take until the next server update overnight for the new name to be recognized.  But I should have access tomorrow.

Thanks very much everyone for your help.

[Valmy]

Well CC let me just say you find the game amazingly fun and a never ending delight after all the crap you just went through.

[Barrister]

See, languish is good for something afterall

The problem seems to be that I had an & symbol in my account name which the billing system no longer recognized as valid after the first maintenance cycle.  To fix it they changed my account name  - but it will take until the next server update overnight for the new name to be recognized.  But I should have access tomorrow.

Thanks very much everyone for your help.

And it took them this long to figure that out?

[crazy canuck]

See, languish is good for something afterall

The problem seems to be that I had an & symbol in my account name which the billing system no longer recognized as valid after the first maintenance cycle.  To fix it they changed my account name  - but it will take until the next server update overnight for the new name to be recognized.  But I should have access tomorrow.

Thanks very much everyone for your help.

And it took them this long to figure that out?

Yeah, the guy today was very apologetic.  He frankly stated their system should never had allowed me to register an account name the system was not designed to later recognize.  But it is a bit of a one off kind of problem so I dont put too much blame on CS.

[Syt]

Will the missed gametime at least be credited to your account?

[crazy canuck]

Will the missed gametime at least be credited to your account?

Not sure. 

[Grey Fox]

Right now, there's a tester outthere very fucking pissed off yelling I told you so! 5 months ago!

[Barrister]

Right now, there's a tester outthere very fucking pissed off yelling I told you so! 5 months ago!

[Grey Fox]

Right now, there's a tester outthere very fucking pissed off yelling I told you so! 5 months ago!

[Berkut]

See, languish is good for something afterall

The problem seems to be that I had an & symbol in my account name which the billing system no longer recognized as valid after the first maintenance cycle.  To fix it they changed my account name  - but it will take until the next server update overnight for the new name to be recognized.  But I should have access tomorrow.

Thanks very much everyone for your help.

That is most excellent.