UK based collaborator sought

[Jacob]

I tried to buy some nerdy stuff (miniature scenery) from a UK based retailer, but unfortunately they require me to email them to arrange shipping to Canada... and they're failing to respond to my emails.

So I'm wondering if one of UK based posters would be willing to let me use their address to send the stuff to and then mail it on to my Canadian address. I would, of course, reimburse them for the cost... and/ or if there's some sort of Canadian based goods (legal) that they'd like me to get and send in return, I'd be happy to do that as well.

It's obviously a bit of a hassle but no harm in asking, right?

[Richard Hakluyt]

I have a suggestion. You can PM me with your email address and the name of the firm that you are trying to buy stuff from. I will then email them and explain the problem, hopefully that will get past their spam filter and a human will contact you and sort the problem. Its cheaper and less hassle than the alternative.

[Jacob]

Thank you for the offer... it has already worked, as they've (finally) responded to my email. I give you full credit

[Richard Hakluyt]

VICTORY  !!!

[Jacob]

So... there was progress.

They quoted me a price, sent me an invoice including shipping.

Then there was a setback.

The quote was wrong (they didn't count multiples) and then it turned out they didn't have one of the items. So they refunded my payment and apologized.

What they didn't do was give me a quote for the items they did have. So I asked them for that and am still waiting to hear back from them....

[Richard Hakluyt]

Sounds like a small company run by an enthusiast with minimal business skills 

[Jacob]

Very common with this kind of set up.

Though, consistently, whenever I complain on languish I see action shortly afterwards. Perhaps they lurk here?

[The Brain]

In the interest of science, which retailer is it? And which scenery? PM if sensitive information.

[Josquius]

Very common with this kind of set up.

Though, consistently, whenever I complain on languish I see action shortly afterwards. Perhaps they lurk here?

Mongers?

[Jacob]

In the interest of science, which retailer is it? And which scenery? PM if sensitive information.

They're called Hobbies and they've apparently been around since 1895. They have a nice line of pre-painted 28 mm buildings that's on sale at half off... meaning even with shipping to Canada it's not too expensive, relatively speaking.

https://www.hobbies.co.uk/catalogsearch/result/?q=conflix

[The Brain]

Cool. I didn't know about them.

[Richard Hakluyt]

Very common with this kind of set up.

Though, consistently, whenever I complain on languish I see action shortly afterwards. Perhaps they lurk here?

Mongers?

My first thought as well 

Oi, mongers! Get your shit together 

[Richard Hakluyt]

I see what you mean about the prices Jake, very reasonable 

...and rapidly going out of stock 

[Syt]

Maybe just a bit overwhelmed with requests/orders at the moment for the size for their operation?

[Sheilbh]

Although you feel like they should have maybe worked out a system by now if they've been around since 1895

Maybe it's a site for hobbyists, by hobbyists.