Cable companies to lay more cable...right up consumers' asses

Started by CountDeMoney, December 09, 2012, 12:25:35 PM

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CountDeMoney

QuoteCable subscribers are about to get a sneaky fee

If you have cable TV service, you probably have at least one set-top box in your house. On Monday, a federal rule change takes effect that could eventually force you to rent more cable boxes.

Right now, most cable systems don't scramble the "basic tier" service which includes local broadcast stations, public, government and education channels, as well as some non-premium programming. Buy basic service and you can plug the cable into a digital set that has a QAM tuner and see these unencrypted channels without a set-top box.

Cable companies want to scramble everything coming through their wire, including basic service. They say this will allow them to reduce theft – prevent people from watching programs they didn't pay for – and improve customer service.

Their plan is to keep every cable household connected to the network and then activate or terminate service remotely, rather than sending out the cable guy. They say this will improve efficiency – technicians can focus on more difficult installations – and reduce the need for customers to stay at home waiting for service.

The Federal Communications Commission had prohibited the encryption of basic cable since 1994. But in October, the commission voted to allow it, starting on Dec. 10.

"By permitting cable operators to join their competitors in encrypting the basic service tier, the Commission has adopted a sensible, pro-consumer approach that will reduce overall in-home service calls and accelerate cable operators' transition to all-digital networks," said Michael Powell, president of the National Cable & Telecommunications Association (NCTA) in a statement.

Should your cable company do that, you will need a set-top box on every TV in the house to watch any cable programming.

A charge for every television

"The cable companies, with the FCC's blessing, have figured out how to pick the pockets of cable customers and charge them for every television they have – even when they don't really need a cable box," said consumer advocate Edgar Dworsky, founder of ConsumerWorld.org

Dworsky told me he has "secondary" television sets in his kitchen, office and guest room. Each of these has the cable wire from the wall connected to it so he can watch his local TV stations. If his cable company encrypts those stations, which he expects it to do sometime in the next six months, he'll need to get converter boxes for each of those sets – or buy an antenna.

The FCC acknowledged that its rule change would "adversely affect a small number" of cable subscribers.

Dworsky calls that "ludicrous."  And he points to comments filed by the City of Boston, which warned the commission that allowing cable operators to encrypt basic service "would result in real and substantial benefits for cable operators, and equally real and substantial costs for consumers."

None of the six major cable companies in the country has announced a date to encrypt basic channels.

In an email to NBC News, NCTA spokesman Brian Dietz noted that Cablevision already encrypts basic service in New York City under a waiver granted by the FCC in 2010. Dietz said the company did not receive any complaints from its customers.

When asked what it planned to do, Comcast, the country's largest cable service provider, said in a statement:

"Currently, we do not have any announcements to make. Should we plan any changes in the future, we will notify any impacted customers well ahead of time." 

Dworsky insists Comcast and other cable companies would not have lobbied so hard for the rule change if they did not plan to scramble basic cable channels.

The details of the FCC's encryption decision
Before a cable company can encrypt basic service, it must give customers 30 days advance notice. The FCC rule requires them to give two free converter boxes to customers with only basic service for two years and one free box to everyone else for one year. After that, the cable companies could sell or rent the boxes.

The FCC's decision does not require those free converter boxes to deliver high-definition signals. For basic service in HD, customers would have to rent an HD box which could cost as much as $10 a month.

Consumer advocates say these box rentals will become a new revenue stream for cable companies.

"People have gotten used to seeing these channels for free, so this is going to be a setback for many folks," said Linda Sherry, director of national priorities at Consumer Action. "People have to ask themselves if cable TV is something they want and can afford, because it's going to continue to go up in price."

Dworsky hopes unhappy customers will let the FCC and their cable companies know how they feel about the rule change.

"This will be a good test to see which cable companies really care about their customers and which care more about their bottom line," he said.

Admiral Yi

Quote from: CountDeMoney on December 09, 2012, 12:25:35 PM
QuoteCable subscribers are about to get a sneaky fee

"The cable companies, with the FCC's blessing, have figured out how to pick the pockets of cable customers and charge them for every television they have – even when they don't really need a cable box," said consumer advocate Edgar Dworsky, founder of ConsumerWorld.org

Dworsky told me he has "secondary" television sets in his kitchen, office and guest room. Each of these has the cable wire from the wall connected to it so he can watch his local TV stations. If his cable company encrypts those stations, which he expects it to do sometime in the next six months, he'll need to get converter boxes for each of those sets – or buy an antenna.

:o

Do these fiends have no basic human decency?  Forcing a hardworking middle class American to to buy an antenna??? 

edit: Botched the quoting.  :sleep:

CountDeMoney

Quote from: Admiral Yi on December 09, 2012, 05:18:41 PM
Do these fiends have no basic human decency?  Forcing a hardworking middle class American to to buy an antenna??? 

I don't know why they're mentioning antennas, since the Telecom Act mandated analog-to-digital conversion and would require a an analog to DTV converter anyway.  His local stations are no longer broadcasting in their old VHF bands anymore. 

But your usual anti-consumer corporate cumguzzling is noted for the record.

garbon

I don't really care about this as I hope telecoms continue to encourage more people to drop their cable tv service.
"I've never been quite sure what the point of a eunuch is, if truth be told. It seems to me they're only men with the useful bits cut off."
I drank because I wanted to drown my sorrows, but now the damned things have learned to swim.

Admiral Yi

Quote from: CountDeMoney on December 09, 2012, 07:05:54 PM
I don't know why they're mentioning antennas, since the Telecom Act mandated analog-to-digital conversion and would require a an analog to DTV converter anyway.  His local stations are no longer broadcasting in their old VHF bands anymore. 

But your usual anti-consumer corporate cumguzzling is noted for the record.


They might be mentioning antennae because Captain Consumer can get a voucher for a converter and the writer, not belonging to the same Naiderite sect as you, does not feel a religious obligation to gloss over unpleasant truths.

Baron von Schtinkenbutt

Quote from: CountDeMoney on December 09, 2012, 07:05:54 PM
I don't know why they're mentioning antennas, since the Telecom Act mandated analog-to-digital conversion and would require a an analog to DTV converter anyway.  His local stations are no longer broadcasting in their old VHF bands anymore. 

Um, no.  A converter box is required to take the digital over-the-air signal and turn it into an analog FM signal that analog tuners can process.  Its a signal conversion device to make analog tuners compatible with the new broadcast signal.  If a television has a digital tuner the antenna[1] plugs directly into it and functions just like the analog tuner sets did 4 years ago.

[1] Any old antenna will work, though the quality of the signal, particularly HD signals, may leave something to be desired.

CountDeMoney

Whether you got the converter from the cable company, or you bought the signal conversion box with a voucher back in 2009, the conversion still required the consumer to buy extra shit so Yi's 401k could see a jump.

And high gain antennas don't do shit without an amplifier these days anyway.

Admiral Yi

I thought you were in favor of government spending to get hard working middle class Americans working hard again.

Baron von Schtinkenbutt

Quote from: CountDeMoney on December 09, 2012, 08:39:45 PM
Whether you got the converter from the cable company, or you bought the signal conversion box with a voucher back in 2009, the conversion still required the consumer to buy extra shit so Yi's 401k could see a jump.

1) There are no converters involved with cable, and there never have been.  Cable was completely unaffected by the transition.
2) It forced consumers who had televisions with only analog tuners to buy extra shit.

Look, I'm not defending that piece of shit legislation.  I think it as an abuse of a power that Congress shouldn't have.  I am, howeve, anal about getting facts right, especially when those facts are of an engineering nature.

Quote
And high gain antennas don't do shit without an amplifier these days anyway.

That has not been my experience, but this is highly dependent on how close you are to the station transmitters and the general EM environment you are located in.

CountDeMoney

Quote from: Baron von Schtinkenbutt on December 09, 2012, 08:59:24 PM
I am, howeve, anal about getting facts right, especially when those facts are of an engineering nature.

Yeah, yeah, yeah, I know there's a difference between a cable box and a signal converter;  pardon the lack of specific vernacular in describing the fact that cable boxes didn't need signal converters, but those that have "cable ready" TVs without tuners need the conversion box.  ITS NOT A CLIP ITS A MAGAZINE

Engineers.  :rolleyes: